Position: Quality Improvement (QI), Monitoring & Evaluation Officers

MOMENTUM Country and Global Leadership (MCGL), funded by the U.S. Government, is a global mechanism that saves lives and improves access to quality, integrated health services by distributing life-saving commodities, medicines, and vaccines, and providing critical health care services for pregnant mothers and children under five. The project provides safe childbirth for mothers and babies, vaccinates children, treats deadly illnesses and malnutrition, and controls disease outbreaks.  

The Quality Improvement (QI), Monitoring & Evaluation Officer (M&E Officer) will play a key role in ensuring data is not only collected — but used for rapid reporting, to inform action, improve systems, and demonstrate results. S/he will work closely with project teams, provincial health directorate and provincial level health facility stakeholders to strengthen monitoring frameworks, QI tools integration, build data capacity, and ensure timely, high-quality reporting. Equally important, s/he will provide day-to-day mentorship and oversight to other staff, ensure “Zero reporting”, helping improve the quality-of-life saving interventions through strengthen QI and data systems.

Monitoring and Evaluation

• Under the guidance of M&E lead, support implementation of M&E plans for the project, ensuring alignment with donor and government priorities.
• Oversee timely collection, validation, analysis, and reporting of program data — from routine and non-routine indicators.
• Support provincial and health facility teams to strengthen data quality and use it for decision-making.
• Develop/adapt M&E tools, dashboards, and reporting templates that are both functional and user-friendly
• Collaborate with program teams to track progress, analyze trends, and generate reports and adaptation plans
• Implement adaptive management strategies, including after-action reviews, reflection sessions, and performance improvement plans.
• Create a culture of data use, working closely with technical teams to use their data to improve their programming.
• Engage in development of knowledge products (briefs, presentations, visuals) for internal and external dissemination.
• Represent Jhpiego/MCGL in technical working groups, county-level reviews, and other coordination platforms.
• Provide structured supervision and coaching to health facility staff, project M&E and other staff on use of government and/ or project-based registers, reports and other tools to capture high-quality Performance Monitoring Plan and Quality Improvement data
• Build capacity in data interpretation, storytelling, and using tools such as Power BI, Excel, Kobo, web-based MPDSR system and HMIS/DHIS2. 

Quality Improvement

• Under the leadership of QI advisor, support the implementation of multi-site QI initiatives focused on improving MNCH+N service delivery, using MOHP guidelines and local structures.
• Work with MNCH leads to support health facility staff to enhance measurement of QI aims, conduct root cause analysis, develop prepare annotated run charts, track changes and improvements, and development of local solutions for quality challenges in collaboration with QA/QI committees
• Assist in collecting, analyzing, and visualizing QoC indicators using HMIS data to identify gaps and monitor progress.
• Facilitate capacity building of provincial and facility-level QI teams through on-site mentoring, supervision, and training.
• Document and share learnings, success stories, and innovations across MCGL-supported provinces to promote shared learning.
• Coordinate with provincial health authorities and partners to align QI activities with national priorities and ensure smooth implementation.

• Bachelor’s degree in public health, health informatics, statistics, epidemiology or a related field, masters preferred
• At least 3-5 years of progressive experience in M&E roles within health programs, preferably in MNH.
• Strong foundation in M&E frameworks, health information systems (especially HMIS/DHIS2), Quality improvement initiatives, QI tools, and indicator development.
• Highly organized, detail-oriented, and can manage multiple timelines without losing sight of strategy.
• Experience in working closely with government structures, and understanding how to navigate them effectively.
• Strong writing, analysis, and communication skills, and are comfortable synthesizing complex data for diverse audiences.
• Confident with digital tools — Excel, Power BI, Kobo, and other mobile or cloud-based platforms.
• Willing and able to be based, and travel (at least 50%) to project/program areas

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Applicants must submit a single document for upload, including a cover letter, resume, and references.

                       For further information about Jhpiego, visit our website at www.jhpiego.org

 Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer and is committed to tough international child safeguarding standards.

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

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                           Please apply at www.jhpiego.org/careers

Official announcement